Welcome to SohoWhisky.com the specialist online Scotch whisky retailer. With over 1100 lines we offer the largest selection of online Scotch whiskies anywhere in the world that can be ordered online.

  Scotch whisky categories   

 Cask strength malt whisky 

 Search

 


Help

Navigating on-line / How to find a particular whisky

The on-line catalogue can be accessed by region, Special Offers, Recommended list or a search request.

By Region
You can choose to display the whiskies in a particular region, by selecting the product category in the left-hand menu, for example Lowland. The available whiskies for that category will then be displayed. 

Which Region or category to choose?
Help understanding the different regions can be found in our guide to selecting a whisky. This will explain the difference between Vatted malts and Speyside malts plus the differences between cask and non-cask strength.
A detailed description of the regions can be found in our guide to the regions.

Special Offers or Recommended
The Special Offers list consists of whiskies that are exceptionally good value for money and in many cases have been heavily discounted. The Recommended list is a listing of whiskies that particularly recommended as gifts or for novice whisky drinkers.

Search
The facility (accessed from the left menu) searches the product database for key words entered. 

To view further information about a particular whisky from a whisky list click on the whisky name. To order a particular whisky from the list click on the Add to Basket image.
 

Buying

Add to basket
When you are ready to purchase a particular whisky from a whisky list you can add it to the basket by clicking on the basket icon. Additionally when viewing a single whisky you can select the Buy image to put the requested bottle in your shopping basket.

Basket
You can remove any items from the basket (by selecting Remove next to the specific whisky to be deleted) or you can increase the quantity to be ordered. Note that you must click Recalculate for the system to register the increased quantity. Also you can go off to other product pages to view other products and then return to the basket later - your current order will be saved.
 

Checkout

When you have chosen all the goods that you wish to purchase you should select Buy now, where you will need to supply your purchasing and delivery details including credit/debit card information.
 

Shipping

information

Sohowhisky is currently only shipping to addresses in the United Kingdom. Delivery time is normally 7 - 10 days, unless otherwise specified.

Delivery charges  from January 2009 are as follows:

£7.50 for 1 to 12 bottles
£15.00 for 13 to 24 bottles
£22.00 for 25 to 36 bottles
£30.00 for 37 to 48 bottles

On orders greater than 48 bottles, shipping will be charged on-line at a flat rate of £40.00. 
 

Payment and security

Prices
All prices are shown in pounds Sterling and include VAT. Delivery charges are additional - see above.

SohoWhisky.com
We accept payment on-line by debit or credit card. Currently we accept the following debit and credit cards: Visa, Mastercard, Switch, Delta, JCB, Solo and Eurocard

Secure payment
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. The site supports Secure Sockets Layer (SSL) for all order payment details. Sohowhisky.com uses the Worldpay secure online payment system with direct transmission to NatWest Bank. Your credit card details are entered directly onto the Worldpay server using encryption. No credit card details whatsoever are held by the site or its operating company. When you are entering credit card details you will see the following padlock displayed at the bottom, right hand side of your browser indicating that a secure session is in progress.

If you have any questions or concerns regarding privacy, security or any aspect of our site then please contact us at feedback@sohowhisky.com
 

Guarantee and returns policy

Availability and condition of whisky
The purpose of our site is to provide an easy and enjoyable way of finding and selecting very special and rare whiskies as well as everyday drinking whiskies. Our goal is to enable you to make an informed choice by providing tasting notes and bottle photographs where available.

Despite our best efforts to maintain stock records we are occasionally unable to fulfill an order, or given the rare nature of many whiskies replace broken or otherwise damaged whiskies.

Refund policy
We will provide a full refund if any whiskies turn out to be different from those ordered. All refunds will be provided as soon as possible and at the latest within 30 days of the agreement to refund. We will ask for the items to be returned and the costs incurred will, of course, be credited to you.

Claims for breakages
Carriers must be informed of breakages or shortages at the time of delivery. We must have confirmation of these breakages or shortages at the time of delivery, either by fax, email or post.

Returns and damage in transit
We are insured against broken or damaged whiskies in transit and can therefore give refunds as long as you notify us immediately.

We will NOT accept returns and give refunds where the whisky ordered is supplied correctly.

Security
All SohoWhisky transactions take place in a secure environment and use secure online encryption of all credit/debit card details.

Statutory rights
These terms do not affect your statutory rights if you are purchasing as a consumer.
 

Privacy

SohoWhisky.com has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses the information gathering and dissemination practices for this Web site: SohoWhisky.com

Information automatically logged
We use your IP address to help diagnose problems with our server and to administer our Web site - specifically to monitor site performance and help provide a better service to our customers.

Cookies
Our Site uses cookies to keep track of web site activity in general. During checkout the user can optionally select to save their user details in a cookie. This saves users re-entering their details next time they order goods. If this is not selected cookies are not connected with individual customers and contain no customer data.

Order form and registration Form
Our site's order forms require users to give us contact information (name, email, and postal address etc).

This contact information is used for shipping your order, and to inform you of your order's progress. Your details including email address are not shared with any other company or organisation whatsoever.

Credit/debit card and billing details collected are used solely for the current transacion and are not saved. All transactions are processed by specialist international payment gateway WorldPay.

Mailing list
If you choose to join our Mailing List, we may e-mail you with promotional information from time to time.

To be removed from the mailing list, just send an e-mail to: maillist_cancel@sohowhisky.com.To join our mailing list simply send a blank email to maillist_join@sohowhisky.com

Contacting SohoWhisky.com
If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact: feedback@sohowhisky.com.

SohoWhisky.com is operated by The Vintage House, 42 Old Compton Street, London, W1D 4LR, UK. Tel +44 (0) 20 7437 5112.


 © efuture ltd 2001-2017
 Last updated: 10th January 2017